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Terms and Conditions

Last Updated: 09/09/2024

These Terms and Conditions ("Terms") govern your use of the website, products, and services provided by ABDULLAH MOHAMMED AL RUZIQI SPC ("Company," "we," "us," or "our"), registered under CR Number 1476768, with a Commercial Name of ABDULLAH MOHAMMED AL RUZIQI SPC, and a legal type of Sole Proprietor Company. By accessing or using our website [Insert Website URL] or purchasing our products and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

 

1.Use of the Website and Services

You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for your personal, non-commercial use, subject to these Terms. You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website and services by any third party. Unauthorized use of our website or services may result in the termination of your access and legal action.

You are prohibited from using our website or services in any way that could damage, disable, overburden, or impair our servers or networks. You also agree not to attempt to gain unauthorized access to any parts of our website or any systems or networks connected to our website through hacking, password mining, or any other means. We reserve the right to investigate and prosecute violations of these Terms to the fullest extent of the law.


2.Intellectual Property Rights

All content on our website, including but not limited to text, images, graphics, logos, audio, video, software, and other materials (collectively, "Content"), is the exclusive property of ABDULLAH MOHAMMED AL RUZIQI SPC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Content without our prior written permission.

You acknowledge that any unauthorized use of the Content may violate copyright, trademark, privacy, publicity, and communications laws, and we reserve the right to take legal action against any such unauthorized use. Any trademarks, service marks, and logos displayed on our website are the registered and unregistered trademarks of ABDULLAH MOHAMMED AL RUZIQI SPC or its licensors. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our prior written permission.


3.Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing information for our products and services. However, we do not warrant that the descriptions, pricing, or other content on our website are accurate, complete, reliable, current, or error-free. Prices and availability of products and services are subject to change without notice.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after you have submitted your order. In the event that a product or service is listed at an incorrect price due to a typographical error or an error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for that product or service. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.


4.Orders and Payment

By placing an order through our website, you agree to pay the full amount due for the product or service, including any applicable taxes and shipping fees. All payments must be made through the payment methods provided on our website. We use secure payment processing systems to protect your financial information.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product is out of stock, there are inaccuracies in pricing, or there are issues with your payment method. If we cancel your order, we will notify you promptly and provide a refund for any amounts paid. You are responsible for ensuring that all payment information provided is accurate and up-to-date.


5.Returns and Refunds

Our Returns and Refunds Policy outlines the terms under which you may return products and request refunds. Please review the policy for detailed information on eligibility, return procedures, and refund processing. In the event that you receive a defective or damaged product, please contact us immediately at [Insert Email Address] or [Insert Phone Number]. We will provide instructions on how to return the product and will issue a replacement or refund as appropriate. All returns must comply with the conditions set forth in our Returns and Refunds Policy.


6.Disclaimer of Warranties

Our website, products, and services are provided "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the website, products, or services will be uninterrupted or error-free. We do not warrant that any defects will be corrected or that our website or servers are free of viruses or other harmful components.

You expressly agree that your use of our website, products, and services is at your sole risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. However, any implied warranties that may be imposed by law are limited to the shortest period allowed by law.


7.Limitation of Liability

To the maximum extent permitted by law, ABDULLAH MOHAMMED AL RUZIQI SPC shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of or inability to use our website, products, or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising out of or related to these Terms shall not exceed the amount you paid for the product or service in question.

In jurisdictions that do not allow the limitation or exclusion of liability for incidental or consequential damages, our liability is limited to the maximum extent permitted by law. This limitation of liability applies to any claims based on contract, tort, or any other legal theory.


8.Indemnification

You agree to indemnify, defend, and hold harmless ABDULLAH MOHAMMED AL RUZIQI SPC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of our website, products, or services, your violation of these Terms, or your violation of any third party's rights.


9.Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Oman, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Oman, and you hereby consent to the jurisdiction of such courts.


10.Arbitration

In the event of any dispute, claim, or controversy arising out of or related to these Terms, the parties agree to first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration in accordance with the rules of the Oman Chamber of Commerce and Industry. The arbitration shall be conducted in Muscat, Oman, in the English language. The arbitrator's decision shall be final and binding on the parties, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

The costs of the arbitration, including the arbitrator's fees, shall be shared equally by the parties, unless the arbitrator determines that a different allocation of costs is appropriate. Each party shall bear its own legal fees and expenses unless otherwise provided by law or the arbitrator’s decision.


11.Force Majeure

ABDULLAH MOHAMMED AL RUZIQI SPC shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, strikes, labor disputes, natural disasters, pandemics, government actions, embargoes, or other events of a similar nature.

If a Force Majeure Event occurs, we will notify you as soon as possible and will take all reasonable steps to minimize the disruption to our services. Our obligations under these Terms will be suspended for the duration of the Force Majeure Event, and we will make reasonable efforts to resume performance as soon as practicable.


12.Modifications to the Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website, products, or services following the posting of changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed about our policies.


13.Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the remaining provisions, which shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.


14.Entire Agreement

These Terms, together with our Privacy Policy, Returns and Refunds Policy, Shipping and Delivery Policy, Warranty and Liability Policy, and any other policies referenced herein, constitute the entire agreement between you and ABDULLAH MOHAMMED AL RUZIQI SPC regarding your use of our website, products, and services and supersede all prior and contemporaneous agreements, understandings, representations, and warranties, both written and oral, regarding the subject matter herein.


15.Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

ABDULLAH MOHAMMED AL RUZIQI SPC
P.O. Box: Halban / Nakhal / South Al Batinah Governorate 201
Postal Code: 323, Oman
Email: Admin@ruzaiqi-machinery.com
Phone: +968 76955110

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